FAQ – FIRCYK

Frequently Asked Questions

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. That's why you can be sure, that all your payment data are safe.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure. Online payments are provide by Przelewy24.

Yes, we ship our products to the following countries:
- Poland
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Greece
- Spain
- Netherlands
- Ireland
- Lithuania
- Luxembourgh
- Latvia
- Malta
- Germany
- Portugal
- Romania
- Slovakia
- Slovenia
- Sweden
- Hungary
- Italy
- Norway
Domestic shipping can take up between 2 to 5 business days. Foreign shipping could take up from 4 to 7 business days. Due to global supply chain challenges, shipping times could be longer than usual.

Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping.

All our products are subject to quality control. Our warranty provides a guarantee against manufacturer defects. We offer a 3 years warranty that covers any manufacturing, design, or material defect. It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.

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